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PRIVACY POLICY

Last Updated: 01 February 2024

Mayak Publishing ("us", "we", or "our") operates www.mayakpublishing.co.uk (the "Site"). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.

1. Information Collection and Use

1.1 Information You Provide

When using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, email address, postal address, and phone number ("Personal Information").

1.2 Log Data

When you visit our Site, our servers automatically record certain information that your browser sends whenever you visit any website. This information may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

1.3 Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

2. Use of Information

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your Personal Information to third parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

4. Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

5. Changes to This Privacy Policy

This Privacy Policy is effective as of 01 January 2024 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. 

If we make significant changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.

 

6. Payment Information

For payment processing on our website, we rely on Wix Payments. Your payment information is securely processed, and we do not store any sensitive payment details on our servers. Wix Payments adhere to industry standards for secure transactions. 

For further details on how Wix Payments handles your payment information, please refer to Wix Payments' Privacy Policy. 

https://www.wix.com/about/privacy

https://www.wix.com/about/terms-of-payments

 

7. Order Fulfilment

To fulfil and ship your orders, we collaborate with trusted courier services. In the course of order processing, we share certain personal information with these services, including your name, shipping address, and contact details. This information is shared solely for the purpose of delivering purchased items. 

Our chosen courier services are obligated to handle your personal information securely and are prohibited from using it for any other purpose. They are contractually bound to comply with data protection laws and standards. 

Please note that our courier services may provide us with updates on the status of your delivery, including tracking information. We use this information to keep you informed about the progress of your order. If you have any concerns about the use of your personal information in the order fulfilment process or if you wish to inquire about the specific courier services we use, please contact us. 

For more information on our courier services' data protection policies, please refer to their respective Privacy Policies.

 

8. Marketing and Communication

If you've signed up for marketing communications, you can unsubscribe at any time by clicking the 'unsubscribe' link in the emails we send you. 

If you do not wish to receive marketing communications from us, please contact us at info@mayakpublishing.co.uk and we will remove you from our marketing lists. We do not share your information with third-party advertisers. 

9. Retention of Personal Information

We retain your email address and other personal information for as long as necessary to provide you with our services and for legal and accounting purposes. After you unsubscribe from our marketing communications, we keep a record of your email address solely for the purpose of ensuring that you don't receive any further marketing communications from us. If you would like us to delete your information completely, please contact us at info@mayakpublishing.co.uk

To maintain your order history we retain delivery and billing addresses for a period that allows us to reference past transactions. This is to ensure the best customer service and support, and to help us tailor communication of offers and special discounts for recurring customers. 

 

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to analyse user behaviour and improve our website. By using our website, you consent to the use of cookies and tracking technologies as described in this Privacy Policy. 

Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to use some features of our website. 

To manage your cookie preferences, you can:

Adjust your browser settings.

Use the cookie consent banner on our website to customise your preferences.

Disable third-party cookies through your browser settings.

 

11. Third-Party Services

Our website may integrate with third-party services provided by Wix's App Market or other external providers. These services may collect and process personal information as described in their respective privacy policies. 

https://www.wix.com/about/privacy

 

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@mayakpublishing.co.uk.

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