Privacy Policy
Last Updated: September 2025
Mayak Publishing ("we", "us", or "our") operates www.mayakpublishing.co.uk (the "Site"). This Privacy Policy explains how we collect, use, and protect your personal information, whether you are in the UK, EU, USA, Canada, or elsewhere.
1. Information We Collect
1.1 Information You Provide
We may ask you to provide personal information such as your name, email address, postal address, and phone number when using our Site or placing orders ("Personal Information").
1.2 Log Data
Our servers automatically collect information your browser sends when visiting the Site, such as IP address, browser type, pages visited, and time spent on our Site.
1.3 Cookies
We use cookies and similar tracking technologies to improve your experience. Some cookies are essential, while others are for analytics or marketing. We obtain your consent for non-essential cookies via a cookie banner. You can manage your preferences or withdraw consent at any time through the cookie settings or your browser settings.
2. How We Use Your Information
We use your Personal Information to:
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Process and deliver your orders
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Provide and improve our services and Site
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Communicate with you, including marketing communications (with your consent)
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Comply with legal obligations
Legal Basis for EU Users: We process your data based on the necessity to fulfil contracts (e.g., shipping your orders) and, where applicable, your consent or our legitimate interests.
3. International Data Transfers
Your personal data may be transferred to, and processed in, countries outside the UK and EU, including the USA and Canada, only when necessary to fulfil orders or provide services, such as shipping purchased items to your address or processing payments.
We ensure that appropriate safeguards are in place to protect your personal data in line with GDPR and other applicable laws. These safeguards include using trusted service providers who are contractually obligated to handle your information securely and only for the purpose of fulfilling your order or providing the service.
4. Information Sharing & Order Fulfilment
We do not sell or trade your Personal Information. We may share information with:
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Payment processors (Wix Payments) – for secure payment processing
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Courier services – for order fulfilment
To fulfil and ship your orders, we work with trusted courier services. For UK orders, we use Royal Mail , and for international orders, we use UPS, though we may occasionally use other couriers. In the course of order processing, we share certain personal information, including your name, shipping address, and contact details. This information is shared solely to deliver your purchased items.
Our courier services are contractually obligated to handle your personal information securely and may only use it to provide their delivery service. They are also required to comply with applicable data protection laws.
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5. Marketing Communications
By subscribing to marketing emails, you explicitly consent to receive them from us. You can withdraw your consent at any time by clicking 'unsubscribe' in our emails or contacting us at info@mayakpublishing.co.uk. We do not share your information with third-party advertisers.
6. Retention of Personal Information
We keep your personal information only as long as necessary to provide our services, comply with legal obligations, or for legitimate business purposes. This includes:
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Retaining delivery and billing information to manage past orders and support repeat customers
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Keeping a record of unsubscribed email addresses to ensure you do not receive marketing emails
You can request deletion or access to your personal data at any time by contacting us.
7. Your Rights (EU Users)
If you are in the EU, you have the right to:
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Access your personal data
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Correct inaccuracies
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Request erasure or restriction of processing
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Object to processing or withdraw consent
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Receive your data in a portable format
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Lodge a complaint with a supervisory authority
To exercise any of these rights, contact us at info@mayakpublishing.co.uk.
8. Security
We take the security of your data seriously and use commercially reasonable measures to protect it. However, no system is completely secure, and we cannot guarantee absolute security.
9. Third-Party Services
Our Site may integrate with third-party services from Wix or other providers. These services process data as described in their privacy policies:
10. Cookie Consent
We use cookies and similar tracking technologies to improve your experience on our website. Some cookies are essential for the website to function, while others help us analyse usage or deliver marketing.
By clicking “Accept All Cookies”, you consent to the use of non-essential cookies. You can manage your preferences or withdraw consent at any time via the cookie settings link or your browser settings.
Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to use some features of our website.
To manage your cookie preferences, you can:
Adjust your browser settings.
Use the cookie consent banner on our website to customise your preferences.
Disable third-party cookies through your browser settings.
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11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via email (if you have provided one) or by a prominent notice on our Site. Your continued use of the Site after changes indicates your acceptance of the updated policy.
12. Contact Us
For questions about this Privacy Policy or your personal data, contact us at:
Email: info@mayakpublishing.co.uk​​​
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